Contact Us

However you prefer to discuss, select & purchase your watches, we are here for your convenience.

If you’d rather speak to one of our experts before you “Add to Basket,” no problem. They are happy to speak to you by Phone, arrange a Video Call or send information by Email or Text Message.  Please choose one of the options below to get in touch.


For any watch and order enquiries please contact our Customer Service team using one of the options below.

Email Us: [email protected]

Call Us: +44 (0)1628 410 230

Book Your Appointment

Business Hours: Monday-Friday 9:00-19:00, Saturday 11:00-19:00, Sunday: 12:00-18:00

Service and Repairs Enquiries

For repair and service enquiries please contact our Service Centre using one of the options below.

Email Us: [email protected]

Call Us: +44(0)1628 770 988

Business Hours: Monday-Friday 8:30-16:15

Grand Seiko Boutique

We are looking forward to seeing you in our Knightsbridge boutique.

Reserve your private appointment or simply pop by and see us – be reassured, our space is safely set up – we’ll even provide you with your own Grand Seiko mask.

Find Us: Grand Seiko Boutique Knightsbridge
57 Brompton Road, Knightsbridge, London SW3 1DP

Call Us:  +44(0)20 3105 6212

Email Us:  [email protected]

Book Your Appointment

Business hours: Monday-Saturday: 11:00-19:00, Sunday: 12:00-18:00

PR Enquiries

For PR and Media enquiries please contact our PR team using the email below.

Email Us: [email protected] 




Frequently asked questions

For questions regarding Seiko and Grand Seiko products or services, you can also visit our FAQ page following the link below.

Frequently Asked Questions