Customer Support Watch Repairs


Kindly note due to Covid 19 we are operating under strict government safety guidelines so there will be delays in our turnaround times

Sending your watch to our Service Centre for a Service or Repair.

Please Post your watch via a recorded delivery service to:

SC House, Vanwall Road, Maidenhead, Berkshire SL6 4UW
+44 (0)1628 770988

Please enclose your contact details, namely an email address, and highlight the reason you are sending that watch to our Service Centre.

Upon receipt and after assessment, Seiko Service Centre will provide a quotation to bring your watch back into working order. With your consent to proceed your quotation, we will schedule your watch to our workshop.
Payment can be taken over the telephone before or after the repair is complete. We will return your watch back to you via Royal Mail Postal Services.

If your watch is under guarantee you must provide proof of purchase and/or your completed Guarantee card.

Regretfully, we can no longer accept walk-ins or drop-offs at our Service Centre. Watches must be sent via post.